Beauty Sellers Face ‘Stolen Goods’ Holds | LEGO Sellers Suddenly Blocked | Amazon’s New Support Rep Is AI

Hello All

1. There is a wave of unsuitable situations involving branded beauty products that has led Amazon to hold large amount of funds. They are saying stolen goods. It seems off, as some have only listed the product and never sold, so it seems like an overreaction; Amazon is replacing Seller Central’s “Get help and resources” page with Seller Assistant, an AI tool that can resolve common issues quickly or prepare cases for support associates. link; Some long-term sellers were suddenly blocked from selling LEGO

2. If you sell Products, especially branded goods, you need to expand your reach to sell more. Falabella is a huge marketplace, and their business team will be in Brooklyn for Breakfast tomorrow morning to sign up sellers and answer questions about the platform. Fill out the formor reply to join. Also, on Tuesday, I will be hosting AliExpress to help resellers and large brands expand their reach. Join. (or reply back)

3. Chinese New Year Is in February. Your Inventory Deadline May Be Much Earlier.

Chinese New Year is in February, but Amazon sellers sourcing from China may need to place pre-CNY orders by December or earlier, depending on supplier and production timelines.
That can mean supplier payments come due while Q4 cash is still tied up in the holiday inventory cycle. Waiting too long can lead to delayed inventory, stockouts, or missed selling opportunities.

Don’t let cash timing delay your next purchase order.

Prepare for Your Next Inventory Cycle → (Sponsored)

4. A seller asked on Amazon’s forum if they could use a friend’s account after suspension, while also mentioning drug-test labs. I shared why posting publicly could raise concerns and why experienced advice may help. Bizzare.

5. “Explanation of methods used to get customer reviews outside of Amazon’s messaging system. The contact information of any third parties used, and the time frame of your relationship with them. This information includes email addresses, usernames, websites, and profiles created by you or the third party to get prohibited customer reviews through social media platforms.” This seems like an ERROR. LInk.

6. A customer says a graphics-card box arrived empty. The seller insists the product was shipped, and Amazon points to delivery evidence. An Indian consumer commission held both responsible. Link

7. New commercial liability insurance went into effect this week. Link ; The Pokémon “Potential High Price” errors are still ongoing, and for other items as well.

8. Amazon is hiring a Threat Intelligence Analyst to monitor Telegram, dark-web forums, and other online communities for fraud, counterfeit activity, and marketplace manipulation. Hopefully they get it right. Link

9. “We have reached this decision because we have identified risks associated with the supplier identified in the invoices you submitted, and we will not accept invoices from this supplier.”

10. Deliver to Amazon in record time, while saving on every shipment through peak season and beyond. Pattern.

Wishing You A Great Weekend, ED RosenbergVoice of the Seller