ASGTG Jewelry Merchants Beg Suits 4 Help / Zagg Warning / Internal Resolver Team

Hello all

1️⃣ The account health dashboard is getting a major upgrade with a 1-1000 point system, details on what specifically is lowering your score and how to correct, and much more coming (HT AH); There are restock limits updates  and this seems to be an issue again; Fed up ASGTG Jewelry sellers to the suits. Please WorkWithUsAmazon ;Kevin King will be back for ASGTG23.

2️⃣ “If within 30 days of the original notification we do not receive the requested information or if you are unable to demonstrate the authenticity of your products, the relevant inventory under review may be destroyed in accordance with the “Unsuitable inventory investigations policy”.

3️⃣ The Premier Amazon Event for Elite Sellers – www.thesurgesummit.com
September 6-8th in Tampa Florida. Glatt Kosher meals available. Reach out for more info here info@thesurgesummit.com or WhatsApp Use Code: ASGTG for a $100 discount. (Sponsored)

4️⃣ “Please ensure that you have the right mechanisms in place…. You do not need to submit a plan of action to us at this time.”

5️⃣ “Kindly provide NDC code as the product is a wart remover. and This product claims to be a treatment, cure, or remedy for lesions, and will not be considered for reinstatement unless the seller removes the prohibited growth claims from the product detail page. Please note that if the growth claim is on the product labeling, there may not be a path to reinstatement. ….. Because the seller has not completed the necessary steps for requesting reinstatement of this product, we are closing this ticket. If you receive NEW information from the seller, please cut a NEW ticket and provide the new information. Please do not reopen this ticket. Thank you in advance for your understanding.”

6️⃣ “We have forwarded your concern to our internal resolver team and they are currently researching your issue in partnership with the responsible team. We will provide an update as soon as any additional information becomes available..”

7️⃣ “We would like to remind you that this is a one-time exception. The reason that we are reinstating your account is because you have taken meaningful action to bring your business in compliance with Amazon’s product reviews policies. However, you must remain in compliance going forward to continue selling on Amazon and previous reviews deemed abusive will not be reinstated because they do not comply with Amazon’s Community Guidelines”

8️⃣ “..Also, as mentioned previously, this removal order is completed at this time. We do not handle reimbursements for units the seller believes was disposed of in error. “When the ASGTG member asked the rep, “who does?” he didn’t know.

9️⃣ “Based on your Account Health Rating, your Amazon seller account has been temporarily deactivated in accordance with Section 3 of Amazon’s Business Solutions Agreement. We took this action because there are unaddressed policy violations related to your selling account, and these violations have caused your Account Health Rating to fall below the threshold for deactivation.

🔟 From a concerned ASGTG member: “UPDATE- so I just spoke to the brand director at zagg…. They told me that they have a new owner of the company and their strategy is to throw everyone off the listings and sell themselves. Everyone beware as they said they are going to get aggressive. If you have a zagg deal your about to take I would not do it if I were you. This applies to all their child brands as well such as mophie gear4 etc…”

Good Shabbos — Ed Rosenberg – ASGTG – The Voice of the SANE Seller