Dedicated Seller Twitter Handle / The Amazon Account Health / Viruses, Yeast, Protozoa

1️⃣ SP is slowly starting to use video calls for more than just new seller verifications. ;There is a new Twitter handle just for seller issues. They seem pretty nice and are asking everyone to DM but they have something wrong with their settings that many cannot DM. SP seemed to have given up on some false positive related accounts & then on Wed shocked us and decided to open some very hard ones. (HT Amazon)

2️⃣ This is happening a lot recently. “We have taken this measure because your current sales volumes are not supported by an established sales history. As a result, we are reviewing your Amazon.com seller account for evidence of order delivery.”

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4️⃣ “This product has been identified as dietary supplement that makes prohibited disease claims about pathogens such as bacteria, fungus, viruses, yeast, protozoa, or microbes. Dietary supplements that make disease claims are prohibited from sale and listing on Amazon. For additional guidance, please see:. “

5️⃣ Unsure how many selles affected . “We are contacting you because you are selling or have sold Honeywell products. As part of our ongoing efforts to provide the best possible customer experience, approval is required to continue selling these products. “

6️⃣ “We’re sorry to know that your product of ASIN Xxxxxxx gets damaged during transit to buyer and you would like us to update with additional packaging to keep products secure. We realize that this situation is difficult, but let’s try and find a solution…”

7️⃣ AH keeps changing their signature & lately going with this “The Amazon Account Health Support Team.”

8️⃣ There is a new Shipping Queue performance dashboard. ; Some sellers in . CA had all inventory restrictions lifted.

9️⃣ “I understand you contacted about a prep assessment request for ASIN Xxxx Please note that for a prep assessment to be possible, we need 3 confirmed order returns due to damage prior to delivery. Order ID xxxx provided doesn’t show a received return as can be confirmed by following the link below: Given the information provided, we are unable to proceed with your request at this time. Please feel free to submit a new case if you have 3 orders which do show the requirements previously mentioned. “

🔟 A lot of spam with the title “Recent changes to your Amazon account” so please do not panic as they can easily be identified as spam by basic due diligence.

Good Shabbos — Ed Rosenberg – ASGTG – The Voice of the SANE Seller