Apply for reimbursement rightfully owed to you by reconciling your FBA inventory and refunds  | ASGTG Event March 20, 2025

Hello all

1️⃣ “You have provided an invoice that has not been fulfilled by the supplier. Work with your supplier to obtain an invoice that has been fulfilled; This is new and showed up on SC: Amazon Patent Evaluation Express; ASGTG22 is here this Wednesday. This will be the largest with a full house and 8 awesome speakers; SC was displaying a lot in Chinese this week.

2️⃣ “We received a report that your listing for the product at the bottom of this message arrived in a different condition than described on the detail page. We have not deactivated your listing at this time, but repeat violations of listing products in the wrong condition may lead to listing deactivation.”

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4️⃣ “We observed that your account has higher-than-normal Fulfillment by Amazon (FBA) reimbursement claims and violates Inbound Policy driven by falsified documents so we are looking into this issue. We may ask you participate in an investigation to provide input into the reimbursement claims process.”

5️⃣ “After reviewing your account and the information you provided, the Executive Team decided that your selling account will remain deactivated.:

6️⃣ Many sellers received a notification “”Important update to your ASIN’s expiry attributes” but amazon is not giving specific ASINS” so seems like a errant email.

7️⃣ “We removed listing restrictions and the Account Health policy violation record for the following content”

8️⃣ SP was sending out emails that made no sense this week. One seller said “I got this email that I never sold this item I didn’t have on any account health violation, and I just got approved to sell JBL”

9️⃣ Amazon restricted buyers to 4 music items per week and then removed the restrictions claiming it was a bug so unsure what the deal was with that.

🔟 There were a few of these this week with zero explanation “As a part of the appeal process, a detailed investigation was conducted based on the information available in our internal systems, and information and documents provided by you. After carefully reviewing the information and documents, we have concluded that the brand/user has engaged in abusive conduct as per our policy.”

Good Shabbos — Ed Rosenberg – ASGTG – The Voice of the SANE Seller 

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