FBA Replenish Frustration / Brooklyn Temu Lunch / Hibiclens & Hershey’s Headaches

Hello All

1. There’s an ongoing issue where FBA asks sellers to send more units of a SKU, but when you try to replenish, you get a message saying you have too much quantity and can’t send more. This seems to be part of a bigger trend, possibly related to a push towards AWD or something around Prime Day, but Amazon reps don’t seem to know for sure. It’s frustrating and confusing for sellers trying to keep their inventory levels up. More here. (Some have said this is fixed as of this post.) ; The suits were in a good mood this week.

2. Brands Hibiclens and Hershey’s are giving our sellers issues.

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4.  “We are thrilled to invite you to participate in a new invite-only Amazon’s new FBA Return Expert Service, which is part of the invite-only FBA High Average Selling Price Program focused on selection over $50. Listing and Product Quality defects drive 60% of returns. Our focus is to help you in addressing these defects so that you can improve your returns performance, margins, and brand reputation while reducing your costs. Amazon is launching a dedicated FBA Return Expert Service, where subject matter experts will work with you to deep dive into return root causes, provide personalized return insights and recommendations, and coach you one-on-one on what actions to take to reduce the return rates of select, high-return-rate ASINs in your catalog.”

5. I am hosting a free and casual networking lunch/event in Brooklyn on July 16th with Temu Reps to help onboard Private label and resellers. Join us!

6. Messed up “Hello from Fulfillment by Amazon,

Thank you for your reply regarding the requested action plan regarding case number {INSERT CASE NUMBER}.

However, after reviewing your submitted plan of action, we consider it as insufficient to resolve the problem mentioned in the previous mail. Therefore, your offer will remain suspended.”

7. There have been items reappearing on the AH dashboard that have long been deleted.

8. “Starting June 20, 2025, the maximum box length for Fulfillment by Amazon (FBA) orders in the US will increase from 25 to 36 inches. This change allows you to use longer cartons across multiple sales channel and to meet industry standards.” Link

9. This seller is suspended for drop shipping, even though he never drop-shipped. Please engage. This seller is suspended for 15 years.

10. The new ads UI is getting some negative reviews from our sellers.

Wishing You A Great Weekend, ED Rosenberg Voice of the Seller