INFORM Act Glitches | Buy Shipping SFP Issue | Ratings During Returns

Hello All

1. Multiple sellers are reporting issues with INFORM Act verification, with the system seemingly not functioning properly and preventing sellers from completing or resolving verification. Link; Receive ASGTG notifications on WhatsApp.; A third-party marketplace is seeking established nuts-and-candy sellers. Reach out if interested; New analysis from an independent investigator on the injustice Link ; Another Fee? Link

2. An Amazon seller reported that the ‘X bought in past month’ metric vanished on mobile, coinciding with a sharp sales drop. ASGTG sellers: check your listings and report if you’re seeing the same. Link

3. Your suppliers don’t take cards? You’re leaving rewards on the table. If your factory or wholesaler only accepts wire or ACH, every six-figure inventory run earns you nothing. Melio lets you pay them by card anyway. They get paid their way, you earn miles, cashback, and points on spend you’re already making. Rewards + ~45 days of float easily beat the 2.9% fee. Do the math. (Sponsored)

4. Seller reports Amazon Buy Shipping API served non-SFP-compliant services, tanking their metrics. Amazon acknowledged the error and waived the impact. Their developer implemented a workaround, but Amazon’s fix may still be pending.

5. Watch my conversation with Hector’s Meher Patel and hear his informative take on how AI is transforming Amazon advertising, from insights to campaign execution. Link. Speak to Meher.

6. An independent seller group is documenting Amazon sellers who lost inventory or funds. If it happened to you, share your story at voicesofthemarketplace.com

7. New! “Great news! You have been identified as a Business Hour Delivery Seller in the United States Amazon store. We’ve added this credential to your Amazon Business seller profile, which can help customers discover your business.
This credential highlights your business as a top performer for delivering to Amazon Business (B2B) customers during their business hours. ..”

8. Recommended a speaker for the next ASGTG event, which is on May 20, 2027. Link

9. Interesting Amazon Job Description: Amazon says this person will help shape how sellers appeal and resolve both violations and account suspensions, analyze seller feedback, review cases with policy teams, and create “fair and transparent processes for sellers.” Link

10. As previously reported on ASGTG, concerns continue over Amazon prompting customers to rate products during returns, potentially skewing ratings downward. Link.

Wishing You A Great Weekend, ED Rosenberg Voice of the Seller