Reimbursement Headaches / Wrong Dimension FBA Fees / ASGTG On Way To Prosper?

Hello All

1. Bullet 5 from last week’s post, the reimbursement issue with “….have arrived at our fulfillment center as an unexpected FNSKU when compared to your shipping plan” seems wide-reaching as many members have lodged complaints that Amazon is getting it wrong; Amazon AI BOT has a funny definition of “What is ASGTG”?

2. If you’re attending the Prosper event and would like to attend the ASGTG March 20 event en route and enjoy the weekend in NYC, please reply to this email for a code. The Event will have reps from Amazon, Temu, and other marketplaces. 😊 

3. Amazon has once again adjusted its seller insurance requirements as of Q1 2025. Coverdash’s tailored e-commerce insurance solutions allow sellers to get the appropriate coverage they need in minutes and fulfill Amazon’s selling requirements. Coverdash has risen to become the leading insurance provider for Amazon sellers in the U.S., allowing sellers to compare quotes from 30+ of the largest insurers instantly. Claim 30% exclusive savings for ASGTG sellers and get a free quote for a limited time. (sponsored)

4. Some SP emails are again being signed with “Sincerely, Handmade Integrity Team.” Do not read into this.

5. Duracell is getting aggressive. “Duracell is one of the most famous and most trusted makers of batteries in the world, and is the owner of numerous Duracell trademarks. Through Duracell’s substantial advertising, promotional efforts and customer support, as well as its sales and relationships with its dealers, distributors, customers and consumers, Duracell has acquired a highly valuable reputation and substantial goodwill. Duracell expends significant resources safeguarding its products’ national and international goodwill and its commercial relationship”

6. Many sellers received INFORM Act renewals. This process is very smooth now, and almost everyone is getting approved.

7. From a concerned ASGTG member “I see a nice few items that I see significant fulfillment fee increases because they got the wrong dimensions. I suggest everyone check out their listings.”

8. Many seemingly open & shut Reimbursement claims are being denied, especially the larger ones. See this case from Seller Forums.

9. My Version of events of the unfortunate story 🙃 .

10. There seems to be an endless flow of sophisticated phishing emails, so please be vigilant before clicking and entering your account details.

Wishing You A Great Weekend, ED Rosenberg Voice of the Seller