40K Being Held Hostage / Incorrectly Identifying Invoices as Altered / AWS Outage
- October 23, 2025
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Posted by: admin
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Hello All
1. There was a massive AWS outage that affected some Sunday-Monday payouts, some of which are still delayed. Please make sure you got all your payouts.; Suits were in a good mood, with a few CSM reviews cleared and accounts reinstated. My team is winning most cases; AWD to Amazon is slow on sending goods, so plan accordingly; Shipping rates from China are down; ASGTG Event is March 5, join us!; AI Copied a book that took 10 Years?
2. I would suggest verifying the Canadian INFORM Act, even if you don’t care about Canada, as this may affect your US account. Brazil is not as much of an issue.
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4. The new Seller Challenge has started showing up on some of our accounts; Amazon has been quick to identify invoices as “altered” when, in fact, it was not. Push back hard on these.
5. “Why did this happen? We received a report that these listings contain consumable items bundled together in configurations that were not packaged by the original manufacturer or brand. We restrict these self-created bundles to protect customer experience and ensure product quality”
6. A seller was asked about the identity of people on their buyer accounts, so it may be wise to remove IDs from your buyer accounts. Do not ever buy anything on a buyer account connected to an important seller account.
7. There are various issues related to transparency. This seller has 40K worth of inventory being held hostage in FBA / AWD.
8. An issue with the post office when the label was purchased through Amazon “Delayed for postage assessment, Item in transit to destination”
9. Branded products are really taking off on Temu. If you’re a distributor or reseller with national brands, the best way to start selling is to speak with this team.
10. If your company needs a pivot, a partner, an investor, an employee, or is considering an exit and thinks I or ASGTG can add value, I’m happy to chat. Reply Back.
Wishing You A Great Weekend, ED Rosenberg Voice of the Seller
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