Amazon Issues Apology | FBM Shipment Metric Error | Fake “escalation contacts”

Hello All

1. Amazon keeps sending different quantities needed for approvals; on some occasions, it asks for 400 pcs to show approval; The Featured Offer eligibility process is becoming more problematic. Link. If you know an emerging marketplace that should connect with ASGTG? Reply to this email. Need advice on a pivot, partnership, or exit? Let me know, and will try to assist.

2. Amazon publicly apologized after a technical issue caused listings to be created and published without seller input. Link

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4. Scammers are targeting sellers who post about Amazon account issues. They pose as “escalation contacts,” then refer sellers to expensive consultants. Be cautious of unsolicited DMs, verify contacts, and never pay based on claimed insider access alone. Link

5. Suits responds to last week’s ASGTG post and removed the bad actors selling obvious knockoff Knicks merchandise. Link

6. Amazon’s new FBM shipment performance metric is incorrectly flagging some shipments as late, including orders where delivery was attempted on time but rejected by the buyer, and packages delivered on the promised delivery date. Sellers should monitor their metrics closely and document affected orders.

7. Feisty! “After careful consideration, we concluded that the actions taken on your account were correct. These actions are based on the Amazon Services Business Solutions Agreement, which serves as the agreement between Amazon and the seller, and our Funds Disbursement Eligibility Policy”

8. “If you’re currently enrolled in our existing New Selection Program, you’ll automatically receive New Selection Program (2026) benefits for new branded FBA ASINs that launch starting July 30, through October 31, 2026, as an introductory offer.
To continue to receive New Selection Program (2026) benefits after October 31, you must confirm your enrollment on Enroll in New Selection Program (2026). From July 30, the existing New Selection Program will end.”

9. Amazon is pushing shopping closer to an interactive 3D experience. Sellers should pay attention now—not after competitors adapt. Link.

10. “bending” Amazon TOS, but quite clever. link

Wishing You A Great Weekend, ED Rosenberg Voice of the Seller