Obnoxious Amazon Employees / Bogus Brand Gating / Enhanced Return Abuse Detection Pilot

Hello All

1. There has been some concerning feedback of blatantly rude Amazon Employees on video interviews with sellers. Please reply if this has happened to you as well; New type of Bogus Brand gating by big brands; More updates on ASGTG Summer event; Whatsapp ASGTG community.

2. There was yet another significant wave of “unsuitable” warnings with scheduled video calls for very large accounts; Sellers Poll on How Amazon is handling the unsuitable issue.

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4. “We reviewed the information you provided and completed the review of your account. We have decided not to reactivate your account. You may appeal by writing to aut-snowball-appeals@amazon.com.”

5. “– How your account did not violate the “Acting fairly” section of our Seller code of conduct.”

6. “Your US account has been selected and enrolled in a month-long enhanced abuse detection pilot that aims to better protect your business against fraudulent customer returns. For the next four weeks, your eligible customer returns will be sent through additional X-ray inspection at our Returns Centers and assessed by a team of fraud-trained problem solvers with an aim to increase detection of customer abuse.”

7. From a concerned ASGTG member: “some inventory placement fee info. I have an Asin with less than 20 orders the past week that is showing fees will be applied still.”

8. There have been serious issues with reimbursement services using fake invoices for BOLs and reimbursements that led to suspensions.

9. “If you would like to appeal this decision or believe you received this message in error, please contact Amazon’s Product Safety Team at na-regulatory-contacts@amazon.com”

10. Kevin King has an outstanding newsletter that I think you will enjoy. Join

Wishing You A Great Weekend, ED Rosenberg Voice of the Seller